FAQ
From booking and baggage to flight policies and loyalty programs, we’ve compiled the most frequently asked questions to make your travel planning effortless.
Making changes to your booking is simple with BMN SVG Airways. You can:
- Log in to your account on our website and navigate to the “Manage Booking” section.
- Make modifications such as flight date changes or name corrections.
- Note that certain changes may incur additional fees based on the fare type.
BMN SVG Airways specializes in connecting travelers to some of the most beautiful destinations in the Caribbean and beyond. Our routes are designed to provide seamless access to tropical paradises, bustling cultural hubs, and remote island getaways. Here’s a list of the countries we currently serve:
St. Vincent and the Grenadines
Experience our home base with its pristine beaches, lush landscapes, and unforgettable island charm.Barbados
A world-famous tropical paradise, perfect for sun-seekers and lovers of luxury.Grenada
Also known as the “Spice Island,” Grenada offers stunning beaches and rich history.Antigua
Soak in the sun on some of the Caribbean’s most beautiful beaches.
Our baggage policies are designed to cater to your travel needs:
- Carry-On: One carry-on bag (up to 7 kg/15 lbs) is allowed free of charge.
- Checked Baggage: Weight allowances range between 20–30 kg depending on your ticket class. Additional baggage can be purchased during booking or check-in.
- Special items like sporting equipment or strollers may have different rules.
Yes, our frequent flyer program, BMN SkyRewards, allows you to earn points every time you fly with us. Benefits include:
- Points redemption for free flights, seat upgrades, and other perks.
- Early access to promotions and exclusive offers.
- A tiered system for enhanced benefits like priority check-in and lounge access. Learn more on our Frequent Flyer page.
We understand that plans can change. Our cancellation policy is as follows:
- Refundable Tickets: Eligible for a full or partial refund based on the time of cancellation.
- Non-Refundable Tickets: Changes may still be allowed with applicable fees, but refunds are not provided.
- Contact our Customer Support team for assistance with cancellations or refunds.